There are reasons that you call 9-1-1, right? You know that is the number you dial if there is an emergency and you need a first responder. If you were to dial 5-1-1, you would be able to find out the road and travel conditions for most roads across the state and the country.

When should someone or when does someone call 2-1-1?

hand giving red heart for help blood donation hospital or healthcare concept.

Think of 2-1-1 as a number to call when you need help, but not the kind that is provided by a first responder.

What services are provided by calling 2-1-1?

Word Help written on a weight scale

In a short answer, so many different ones. Do you need help finding basic human needs, like food and clothing, shelter? Do you need to find out how to get help with your elderly family member? Maybe you need access to work support, including how to get training for job skills?

Can you call 2-1-1 any time of the day or night? What happens?


Yes you can. When you call the number you are connected to a dispatcher that will help you with your inquiry and then get you the info that you need. For instance if you need help to the Office of the Aging, the United Way, the Red Cross, etc, they will help connect you to the agency you need.

What if you don't speak English?

Track your workflow
Flamingo Images // Shutterstock

The operators will be able to get you access to services in the language that you need it to be in.

26 Highest Paying Jobs in New York State

It's getting harder and harder to make ends meet living in New York State. So we researched the 26 highest paying jobs in the state. Hudson Valley Post analyzed the most recent data from the U.S. Bureau of Labor Statistics to craft our list.

Unsolved New York Killings: Police Need Help Solving 40 Homicides

10 Most Common Traffic Violations In New York State

Traffic tickets can be annoying. Also, keep in mind that traffic tickets can carry fines and points on your driving record. Here's a look at the 10 most common traffic violations in all of New York State thanks to CDH Law PLLC.