PHOTOS: Hudson Valley Pizzeria’s Epic Responses to 1-Star Reviews

Many small businesses live and die by customer reviews, and here in the Hudson Valley at least one entrepreneur is pushing back against some of his most passionate haters.

There seems to be two types of reviews on the Internet: honest, and extreme. Honest reviews usually contain measured opinions that are shared with hopes of educating the public. Extreme reviews are, well... extreme.

Extreme Business Reviews in the Hudson Valley

Extreme reviews can of course go one of two ways, and both should be taken with a grain of salt. Over-the-top praise in 5-star reviews can often be just as inflated as the vitriol of 1-star reviews. It's the negative reports, however, that can spell doom for a business.

Emiliano's Pizza in Poughkeepsie, NY Responds to Reviews

The local hero who is pushing back against 1-star reviewers is the owner of Emiliano's Pizza in Poughkeepsie, NY. The beloved business, which has been open for more than 30 years, has an impressive 4.5-star rating from more than 800 reviews. So what's with the negativity?

Emiliano's Pizza Featured on Review Podcast

The 1-star review responses was first brought to the public's attention by the Your Stupid Opinions podcast, which calls the Poughkeepsie pizzeria "incredible" and "the best [New York style] pizza I've ever had". What might be even better, though, is the owner's retorts to his bad reviews.

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While one response reads, "SHAME ON YOU", others are quite the opposite. "I see you you've been a customer for 30 years and I'm very grateful. I hope we can come to terms and win your business back", reads a more nuanced reply. Check out more highlights below.